Frequently Asked Questions

Please check with your airline or the relevant government authority for payment details, if any.

Some airlines do not allow animals on board. You must always inform your airline in advance if you plan to travel with a pet. You should also inform the check-in desk at the airport on the day of travel.

Yes, there is a prayer room available in the international boarding area. It is open 24 hours. Prayer mats are provided and washing facilities are adjacent to the room.

Yes. Currency exchange counters and ATMs are available at Osvaldo Vieira International Airport in both the arrivals and departures areas.

Duty Free shops are accessible to departure passengers after passing through security. Some items may also be available to arriving international passengers. Items must be carried in your hand luggage.

Yes. All passengers receive 10 minutes of complimentary WiFi. Extended plans are available: 30 minutes (100 XOF), 1 hour (200 XOF) and 3 hours (500 XOF).

Smoking is only permitted in designated areas outside the terminal building and at Lucky Smoky in the boarding area. Smoking is strictly prohibited inside the terminal.

Yes. Osvaldo Vieira International Airport operates 24 hours a day, 7 days a week.

Go directly to the Lost & Found desk in the arrivals baggage claim area before leaving the terminal. Bring your boarding pass and baggage receipt tag. Our team will register a Property Irregularity Report (PIR) and trace your bag.

You may carry liquids in containers of maximum 100ml in your hand luggage, placed in a transparent resealable bag (max 1 litre total). Hazardous substances are prohibited on all flights.

We recommend arriving at least 2–3 hours before your scheduled departure for international flights. Check-in desks typically close 45 minutes before departure. Always check with your airline for specific requirements.

Gate information is displayed on the flight information screens throughout the terminal. If a gate is not shown on your boarding pass, check the screens or ask at the information desk.